Committed to Reliable and Prompt Delivery
At ThermoWorks-inspired standards, we believe that receiving your professional-grade equipment should be seamless and dependable. Here is a clear overview of how we handle and dispatch your orders.
1. Delivery Destinations
We currently ship to all destinations across:
- The United States (including all 50 states, Washington D.C., and U.S. military APO/FPO/DPO addresses)
- Canada
2. Shipping Rates (100% Free)
- Standard Shipping is Always Free: We proudly offer completely free standard shipping on all orders across the United States and Canada.
- No Hidden Fees: There are no minimum purchase requirements, no unexpected handling surcharges, and no surprise customs, duties, or brokerage fees upon delivery for our Canadian customers.
3. Processing & Transit Timelines
- Order Processing: All orders are carefully verified, packed, and dispatched from our fulfillment center within 24 to 48 hours (Monday through Friday, excluding official holidays).
- Estimated Transit Times:
- United States: 3 – 5 Business Days (via Express Ground)
- Canada: 4 – 7 Business Days (via Cross-Border Priority)
4. Order Tracking
The moment your package leaves our facility, you will receive a Shipping Confirmation Email containing your tracking number and a direct link to monitor your shipment’s progress in real time.
5. Questions Regarding Your Shipment?
If you have any questions or require special delivery assistance, our support specialists are ready to help at [email protected].